The Mirage Resort Alexandra Headland, Alexandra Headland

We had a wonderful family getaway at The Mirage, enjoying spacious and well-equipped three-bedroom apartments that perfectly suited our multi-generational needs. The pools and gardens were beautifully maintained, and the communication from the property manager was outstanding. However, one concerning stay was marred by poor maintenance, which led to an uncomfortable experience with accusations from the management. Overall, the Mirage is a fantastic option for families looking for comfort and relaxation, but it is vital to ensure maintenance issues are addressed.

We absolutely loved our stay at this wonderful property! The location is perfect, just a stone's throw from the beach and surrounded by eateries and parks. The clean and comfortable apartment had amazing views, and the resort facilities were fantastic. However, the parking situation was a bit tight for larger vehicles, and some areas showed signs of age, but overall it was an outstanding experience.

During our stay, we encountered a mix of experiences. While the staff was pleasant and the location was quite peaceful, our room wasn’t properly cleaned, which was disappointing. The lighting issues in the lounge and the overall need for better management made the stay less enjoyable. Given these factors, it’s not a place we’ll be returning to in the near future.

We had a wonderful stay at the resort, enjoying the spacious and clean three-bedroom apartment. The location was perfect for our family, and the amenities like the pools were fantastic. However, there was some noise from pool renovations during our last nights, which was a bit disruptive. The staff were incredibly accommodating and resolved the issue quickly, which we truly appreciated.

I had a fantastic time during my three-week stay here with my daughter and grandchildren. The hotel was very clean, and the variety of facilities like pools and sports areas was impressive. I particularly appreciated the attentive and knowledgeable staff, especially the manager, who helped us with local advice. However, on a minor note, I encountered an issue with the oven in our apartment, but it was promptly resolved. Overall, it's a great place for families, but I would recommend checking the air conditioning details beforehand for optimal comfort.